Shipping policy

Shipping Policy

Thank you for shopping with SENdyno.

Every item is made to order, meaning your clothing is printed especially for you after your order is placed. This helps reduce waste and ensures every purchase is produced specifically for you.

Order Processing

Most orders are printed and prepared for dispatch within 2–5 business days.

During busy periods, new product launches, or holidays, production may take a little longer.

You’ll receive a confirmation email once your order has been shipped.

Shipping Times

Delivery times vary depending on your location.

Estimated delivery times are:

  • United Kingdom: 2–5 business days after dispatch
  • Europe: 5–10 business days after dispatch
  • United States: 3–7 business days after dispatch
  • Canada: 5–10 business days after dispatch
  • Australia & New Zealand: 5–15 business days after dispatch
  • Rest of the World: 10–20 business days after dispatch

Please note these are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the products ordered.

From time to time we may offer free shipping promotions, which will be clearly displayed on our website.

Tracking Your Order

Where available, you’ll receive a tracking number by email once your order has been dispatched.

Please allow up to 48 hours for tracking information to become active.

Multiple Items

As we work with a network of trusted production partners, your order may arrive in separate packages if items are produced at different facilities.

You will not be charged additional shipping beyond what is shown at checkout.

Customs & Import Charges

For international orders, customs duties, taxes and import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order.

If an incorrect address is provided and your order has already entered production or been dispatched, we may be unable to amend it.

If a parcel is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Lost or Delayed Orders

If your order hasn’t arrived within the expected delivery timeframe, please contact us.

We’ll work with our production and shipping partners to investigate and resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: support@sendyno.com

We’ll always do our best to help and keep you updated every step of the way.

Thank you for supporting SENdyno and helping us build a community based on understanding, inclusion and Strength In Difference.